A number of friends have complained about identical problems.
Locked out from their e-mail account.
In these cases new accounts had to be created, but all addresses and mails were lost forever.
In all instances the answers to security questions had been lost a long time ago.
Best suggestion I can make is to have e-mail accounts with two different providers, Gmail, Hotmail, Yahoo, etc.
With your first provider, list the second provider as your alternate account.
With your second provider, list the first account as alternate.
If you loose access to an account in the future, your provider will send you instructions to enable you to access your account to the alternate address.
Quite a few Hotmail users are experiencing spam problems with their accounts.
Spam is being sent to all their friends from their accounts.
Change your password frequently, at least once a year.
Don't let your computer save your password.
If you can't remember it, write it on a piece of paper.
Never use the same password for different internet services.
Run virus protection software continuously
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