CTH Facebook Post
My own experience:Remedial measures sought for CTH customers nationmultimedia
Service was extremely poor, especially when it came to mistakes in their bookkeeping department.
My service was cancelled due to nonpayment, even though I had receipts for all payments made.
The service was reconnected after I sent them a copy of my receipt, I spent many ulcer causing hours on the phone. The disconnection was repeated. Billing errors continued through a 6 month long frustration. No applologies ever.
Interesting to note:
- Payments made at banks or stores take up to seven days to reach CTH.
- Remote controls are guaranteed for 12 months. If you have a problem with your remote during that time, you can mail it to CTH for verification that it is defective. Since the box does not function without the remote. You have no television service during this time. Alternative is pay 350 baht for a new remote.
"It has also been reported that CTH does not plan to renew its contract with other international broadcasting networks.."
Opinion
Satellite and cable television services are beginning to fade into oblivion, as internet-TV gains in popularity. Streaming from all parts of the globe at financially tailored choices.
Automated billing / payment does away with labor, installation and retrieval of equipment, and equipment rental fees
No comments:
Post a Comment